We are so sure you'll be happy with your purchase, we back it with a 90-day, money-back guarantee.
All we ask is that you use Hair Essentials for a full 60 days before deciding if you would like a refund.
Why? It's simple, really. Herbs and other natural ingredients take time to build up in your system, and the hair growth cycle itself also takes time. This means that it may take a few weeks before you experience full benefits.
Remember, these aren't prescription drugs; they're plant extracts and natural ingredients. If you give them time to work, you'll be pleasantly surprised!
So, please allow Hair Essentials a full 60 days of use before deciding. If you love it, great! If, however, after trying it for 60 to 90 days you're not satisfied, you can send it back for a full refund (less shipping).
- We accept returns on all items within 90 days of date of delivery.
- We will refund the entire amount of your order plus any taxes (we are unable to refund shipping charges - consider upgrading your order to qualify for free shipping and you will eliminate this risk).
- No hidden fees or re-stocking fees.
- We will only issue a refund accompanied by a Return Authorization Number.
- You must contact us within 90 days of the date that you received your order (delivery date).
- We can only issue a refund for product that is returned to our warehouse. Be sure to send back all empty, opened, and/or sealed bottles.
- One refund per person, per household. Re-ordering the product after stating that it was unsatisfactory, and then attempting to return the product again, will constitute a fraudulent return and not be honored.
- Once a Return Authorization Number has been issued, your return package must be postmarked within 5 days, to ensure there are no delays in return of product.
To obtain a Return Authorization Number, please contact our office:
Toll-free: 1-800-536-9353 or
After you have obtained a Return Authorization Number, send return (freight prepaid) to:
Natural Wellbeing Distribution Inc. (Hair Essentials)
438 Westridge Parkway,
McDonough, GA, 30253
Natural Wellbeing Distribution Inc.
Suite #2005 - 401 West Georgia Street,
Vancouver, BC V6B 5A1
Refunds are usually finalized within 5-10 business days of having received your return in our warehouse.
Please feel free to email or call us with any questions, comments or concerns you may have, at any time - we welcome and appreciate your feedback! We want to ensure that you enjoy and always feel confident about shopping at HairEssentials.com and NaturalWellbeing.com.